Returns & Exchanges
At Opticshelf, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items. If your purchase isn't a perfect fit, we are here to help you find an alternative or provide a full refund.
Initiate Your Return
Log into your Opticshelf account and visit the 'Order History' section to select the items you wish to return and generate your unique return ID.
Pack Your Items
Place the original items, including all tags and designer packaging, into a secure shipping box to ensure they arrive back to us in pristine condition.
Attach the Label
Download and print the pre-paid shipping label from your email and affix it clearly to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier drop-off point and keep your tracking number handy while we process your refund within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing