Frequently Asked Questions
Everything you need to know about your Opticshelf shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy for eyewear?
We offer a 30-day hassle-free return policy. If you are not satisfied with your frames, you can return them in their original condition for a full refund or exchange.
Are your lenses UV protected?
Yes, all Opticshelf sunglasses and optical lenses come with 100% UVA/UVB protection to ensure your eyes are shielded from harmful rays.
Can I track my shipment?
Once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Do you offer a warranty on frames?
Every pair of Opticshelf glasses is covered by a 1-year limited warranty against manufacturing defects from the date of purchase.